Browse 19 guides
All guides

Reviews and appraisals

Complete monthly reviews

Record monthly progress, blockers, support needs, and review comments.

Staff, supervisors, and leaders4 min read
Monthly Reviews
Demo data

August 2026 · Service Operations Manager

Improve customer request turnaround

Reviewed
Target90%
Actual84%
Gap6 pp

Blocker recorded

Weekend queue slowed response times.

Appraiser's comment

Adjust weekend coverage and review the queue weekly.

Marked reviewed · retained in workflow history

Illustrative rendering of the implemented employee update, appraiser comment, review action and history using fictional data.

Complete this task

Who can do it
Employees submit their update; the assigned appraiser or supervisor reviews it.
Before you start
The monthly review must be generated and open, with the employee's plan and appraiser assignment in place.
Where to go
Open Monthly Reviews from Work Inbox or the review navigation.
Steps
  1. 1. Open the correct month and record progress, blockers, evidence and the appraisee comment.
  2. 2. Save the draft, then select Submit monthly review.
  3. 3. The appraiser records an Appraiser's comment and selects Mark reviewed.
Completion
The review shows its submitted and reviewed timestamps, appraiser comment and retained workflow history.

What to record

A good monthly review is brief, specific, and useful. It should show what moved forward, what is blocked, and what support is needed.

When a review appears

A monthly review appears after it has been opened for the month and assigned to the right person. Users should see clear next steps instead of setup language.

What supervisors should look for

Review whether progress is credible, blockers need a decision, and support needs are realistic. Add comments that help the employee act.

Related guides